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If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Bottles must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if you're not happy with your purchase, just contact us right away and we will provide you with details for returning the unopened bottles - your domestic shipping costs are prepaid by us.

With the WineChateau.com 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, unopened, and in the same condition you received them.

    • You can return your purchase for up to 365 days from the purchase date.

    • Products must be in the condition you received them and in the original box and/or packaging.

    • Return shipping is absolutely FREE.

    • You will be provided with a pre-paid FedEx domestic label to return the purchase to us.

  • Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.
  • No returns or exchanges on Spirits unless we sent the wrong item.

Have questions? Prefer to order by Phone? The Wine Chateau Customer Loyalty Team (WCCLT) is happy to help!

Call WCCLT Monday - Friday 10am - 7pm EST: 1-800-946-3190 or Email Wine Chateau Customer Loyalty Team

Bonded

All bonded whiskey is required to be straight whiskey. The difference when bottled in bond is a way for the government to ensure the quality of your whiskey purchase. Browse our selection at Wine Chateau to find fine quality bonded whiskey online as a discount with special savings.

 

Government involvement means stricter requirements on the parameters of production. All bonded whiskey is required to be from the same season, the same mash type and the same distillery. They are aged a minimum of four years in a federally bonded warehouse. These measures ensure a certain level of quality of the whiskey and can be an indication of the skill of the distiller.

Bonded whiskey tends to have a higher ABV concentration and is typically more expensive to produce. Each bottle is labeled to classify the whiskey at bonded-in-bottle. The label will include the bonded distinction and the distillery.

At Wine Chateau, we make it easy for you to browse our selection of quality, bonded whiskey online. Compare and select a bottle or a case of this premium spirit.